FAQ


Hey there Love Dove, 

Welcome to my FAQ Page✨

 

What is your Return/Exchange Policy?

Unfortunately, due to the nature of unique, handmade items I cannot accept returns or exchanges. In the unusual event that your item arrives to you damaged in any way, please contact me ASAP to discuss the repair of  your item.

 

Do you offer Resizing?

I offer at home ring sizers as well as in person sizing at my studio. If you still need your item resized please read further, then contact me.

Resizing is not an easy task, I set my stones tight to last a lifetime. I ask that you PLEASE, PLEASE, PLEASE make sure you know your correct and current sizing. If you still need an item resized there is a $25 resizing fee & a stone fee when necessary. 

 

Do you accept Custom Orders?

Yes! Head over to my *Contact* page and tell me what you’re thinking! I try to respond within 24-48 hours. Custom orders can take up to 6 weeks to make please consider your timing when sending a custom request. 

How long does shipping take? 

Once you have placed your order from Desert Dove I will personally do a little happy dance! After my dance has commenced I will get right on it! I will send you an email with tracking when your item is ready.

Need your items faster?

I offer expedited shipping for $10 at checkout. This includes USPS 2-3 day shipping.

* I am not responsible for lost or stolen packages. 

Please contact me for rush order info on Made to Order items.

 

If you have any further questions, send an email me or DM me on Instagram.

 

 

For all of the latest follow @desert__dove on Instagram🤘🏼